Privacy Policy & Terms and Conditions

Introduction


Welcome to Ceneo Media, a digital marketing agency dedicated to providing top-tier social media marketing services tailored to grow your business. We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you use Ceneo Media’s services. By using our services, you agree to the collection and use of your information as described in this policy.


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Information We Collect


Personal Information: When you sign up for our services, we may collect personal details such as your name, email address, phone number, and payment information.


How We Use Your Information


  • To Provide and Maintain Services: We use your information to operate and maintain our services.

  • To Communicate with You: We may send you important updates, notifications, and promotional material related to our services.

  • To Process Payments: We use your data for billing and transaction processing.

  • To Enforce Policies: To comply with legal obligations and protect the rights and safety of Ceneo Media, our clients, and the broader community.


Sharing Your Information


We do not sell or rent your personal data. However, we may share your information in the following circumstances:

  • Service Providers: We may engage third-party companies to assist with service delivery, performance analysis, and other tasks related to our operations.

  • Legal Requirements: We may disclose your information if required by law or in response to lawful requests from public authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.


Data Security


We implement standard security measures to safeguard your information from unauthorized access, modification, or destruction. However, no method of data transmission over the internet or storage system is fully secure, and we cannot guarantee absolute protection.

Your Data Protection Rights


Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request copies of your personal data.

  • Rectification: You can request the correction or completion of inaccurate or incomplete information.

  • Erasure: You may request the deletion of your personal information under certain conditions.

  • Restriction of Processing: You may ask us to restrict how we process your personal information in certain circumstances.

  • Object to Processing: You may object to our processing of your personal data, subject to certain conditions.

  • Data Portability: You can request the transfer of your personal data to another organization or to yourself.


Changes to This Privacy Policy


We may revise our Privacy Policy from time to time. If we make significant changes, we will notify you by posting the updated policy on this page.


Terms & Conditions


Prohibited Uses

You agree not to:

  • Use Ceneo Media for illegal activities or actions that may harm us or other parties.

  • Use our services to create products or services that compete with ours.

  • Attempt unauthorized access to any part of Ceneo Media or related systems.

  • Overload, damage, or interfere with the proper functioning of Ceneo Media.


Fees and Payment


Billing: Fees will be automatically charged at the beginning of each billing cycle. Your subscription continues until canceled.

Refunds: Subscription fees are non-refundable unless required by law.


Termination


We may terminate or suspend your access to Ceneo Media for any reason, including if you breach these Terms. Once terminated, you must immediately cease using our services.


Limitation of Liability


To the fullest extent permitted by law, Ceneo Media, its affiliates, and partners are not liable for any indirect, incidental, or consequential damages, including but not limited to loss of data or profits, arising from:

  • Your inability to use our services.

  • Unauthorized access or data breaches.

  • Service interruptions.

  • Viruses or errors in content.


Changes to the Terms


We reserve the right to modify or replace these Terms at any time.

We will inform you of significant changes by posting a notice on our website.


Governing Law


These Terms are governed by the laws of Australia, without regard to its conflict of law provisions.

Contact Us


If you have any questions regarding these Terms, feel free to contact us at jsp@ceneo.cc